Free Market at Work

Rodent Regetta has a good summary of the current turbulence in blogging software.

RR also links to Scripty Goddess, who says she doesn’t know where she is going, but she will be changing platforms. She highlights the idea that for a company that writes blogging software, 6A are bad terrible at communicating with their customers.

I think that SG is part of a very important segment of the MT user base. They are people who like playing under the hood with MT. They host their own stuff on servers. Typepad is perfect for people who don’t want to deal with the technology. MT is for the early adopters and for people who are doing the really interesting stuff. Those are the people 6A most want supporting them and got 6A to where they are now. And those are the people most unhappy right now. Not good.

Comic Book Advice: Making It Last

Stan Lee (creator of Daredevil) was asked did he ever imagined Daredevil would last forty years:

“In all honesty, I never thought about it with any of our comics or characters. It is hard to describe, but in the days we were doing all of these superheroes, when we started them, all we were concerned about was that the books would sell. So we were so involved and occupied with making ever issue as good or better than the last that the thought of what these would be like in forty years, it never occured to me. And I doubt any of the guys was thinking of it at that time…”

Comic Book Advice: Consumer Research

Early on, Daredevil’s costume was yellow. Stan Lee started hearing from customers says they didn’t like the yellow. Lee decided to change it to red.

“I hate to disillusion people, but that is the amount of intensive study and thought and research and focus group meetings that we had in determining in a color of a costume.”

I-Tunes To Save Music Industry

There was a short article about iTunes on CBSMarketwatch today.

I realized I tend to talk about iTunes a lot here. I like the product. I think it is leading change in an antiquated industry. It is interesting to watch that change from its beginnings only a year ago.

I only wish you could link to a song or album.

Trouble for Six Apart

MT 3.0DE is released. I have been trying to link to Mena’s post on it, but it looks like their server is a bit overwhelmed.

There is new pricing, there is new policy, and there are a lot of upset people. Dana has the best rundown of the conversation right now.

The 15 author limit is going to cause me the most problems. At 800-CEO-READ, we plan on have lots of guest authors who will post for a day or a week. Rather than quoting their material, I would like them to be able to post it themselves. I don’t mind paying for the software, but it seems like Six Apart are missing how their customers are using it.

Comic Book Advice: Commission Compensation

I think freelancers share the sentiments of John Romita Jr.. He pencilled Daredevil from 1988-1990 and again from 1993-1994.

“When my mortgage bill comes I am nailed to this spot…You are basically working on commission. Ask any commissioned salesman or any commissioned worker what it is like knowing that if you don’t work that day you won’t get paid. That is a scary feeling. And we don’t get sick days. You are suppose to be taking care of yourself. So I take the vitamins and drink a ton of water…”

Hi, everybody!

My referral log shows a lot of people coming over from the Marketing Sherpa Best Marketing Blog contest.

Just wanted to say hi to all the new visitors.

Hope you’ll take a look around and enjoy what I have to offer. Maybe, you could subscribe to the RSS feed and we can continue this conversation.

Any which way, I am glad you had a chance to stop by.

Smart Cost Cutting

The special section in Monday’s (5/10/04) Wall Street Journal was published under the topic “Leadership” and focused on cost cutting. I have never been a big fan of cost cutting, because I don’t think the right people are involved in making the decisions.

When I worked at GE, there were two kinds of cost cutting. The first involved a GM or VP looking at his budget and saying “I’m not going to make my number.” The next day they all travel was suspended and the office supply closets were locked. That drove me nuts.

The second was planned program that targeted costs. Sourcing and Engineering worked together to find alternate, equivalent materials and services. Production and Engineering would work together on new products and processes that took cost out. I thought that was a great process.

These examples from WSJ fall into the second category:

  • Pittney Bowes is bucking the trend of rise co-payments on all prescription drugs. From the WSJ article “A Radical Prescription” by Vanessa Fuhrmans:

    …Pitney Bowes commissioned Medical Scientists Inc., a predictive modeling firm in Boston, to answer the question, “What is the biggest factor in turning an employee with relatively low health-care costs in one year – usually between $400 and $700-to one with high costs of roughly $10,000 or more?”

    The employees most at risk, it turned out, were those suffering from a chronic condition, such as diabetes or asthma. That in itself wasn’t a surprise. What was startling, though, was that the presence of the condition wasn’t such a risk factor. Rather, it was the incidence of patients refilling their prescriptions for medications such as insulin and inhalers only two-thirds of the time or less.”

    PB reduced the the cost of prescription refills from 50% to 10% for all asthma and diabetes medicine. One drug they mention in the article is Advair. The normal cost of the inhaler is about $125. Under the old plan, patients would pay around $60, and under the new plan about $12.50. This is important because in the past patients were steered toward two separate generic drugs because of cost. The lower premium made it cost-effective to purchase Advair, which combines administers the two drugs in a single use. The really savings came from the fact that patients could more easily take their drugs and relied less emergency room service and rescue medication for severe attacks.

    The cost of implementing the program was one million dollars a year and PB weren’t sure what the results would be. Cost of employee health-care for people with these chronic conditions has dropped between 10%-15%. This year, they are going to save one million dollars as a result of this program.

  • Ryanair is the Southwest of Europe. They decided to trade low fares for less features on flights. They have eliminated seat pockets (or trashbins) and put safety information on the back of the seat. They have also eliminated reclining seats ($2.4 million savings per year) and made all the seats leather (easier to clean and $178,000 per year). These tidbits were from the WSJ article “The Small Stuff” by Audrey Warren.

Comic Book Advice: What You Are Not

“How many superheroes are known for what they can’t do? Superman can fly and lift up buildings. Batman is ridiculously smart and has got all the technology in the world. Spiderman can spin webs and swing across buildings. Daredevil is blind. He can’t see. That is his distinguishing feature. “

-Frank Miller, Penciller and Writer for Daredevil

I feel like I need to explain this one a little. I really like this quote, because there are products and services that people like for what they can’t do. The first thing I thought of was the original Palm Pilots. I think they became popular because of what they couldn’t do. I know I am stretching this one a bit, but people liked Palm because it was a device dedicated to do a specific set of tasks.

I think media without advertising is another example. Cook’s Illustrated and The Believer are examples of this. Both are charging a bit more for the product, but in exchange, you get a magazine that is pure content. This may be a better example of being known for something you don’t have.

Please help me. There have got to be other examples to shore up this line of thought.